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According to our research and estimates, BGO Casino is one of the biggest online casinos with huge revenue and number of players.
The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.
We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino black points in total.
You can find more information about all of the complaints and black points below. Warning: BGO Casino has certain sections of Bonus Terms and Conditions that we consider to be unfair to the casino's players.
These might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.
If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.
Based on all of the information mentioned in this review, we can conclusively say that BGO Casino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.
We have conducted extensive research on the web and as a result we have found following 7 complaints on BGO Casino or any brands that might be interconnected with it.
Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give BGO Casino a Very Good reputation.
Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.
All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice.
You should always make sure that you meet all regulatory requirements before playing in any selected casino. Check your inbox and click the link we sent to: youremail gmail.
Visit Casino. Very Good. Players from France Not Accepted. Author: Matej Novota This review was last updated: TZ.
Read more Read less. Residents from France. IP addr. VPN usage. Website Language. All website languages. Live Chat Language.
All livechat languages. Email Support Language. All customer support languages. No Deposit Bonus. Not available.
Deposit Bonus. Payment Methods. Game providers. Licensing Authorities. United Kingdom. Interesting Facts Big casino popular in UK.
Positives Casino reacts on every public complaint. Casinos related to BGO Casino 4 8. Complaints about BGO Casino and related casinos 7 We have conducted extensive research on the web and as a result we have found following 7 complaints on BGO Casino or any brands that might be interconnected with it.
No reaction, good regulator. Black points: The player was accused of breaching bonus terms, particularly the max bet. However, the player had a chat transcript confirming that the game with the double feature placing bets of 8 GBP is fine.
Max bet only applies to the initial stake placed. The casino later confiscated all the winnings. Possibly the support gave the wrong answer but the casino never responded to this complaint.
Read more on: gamblinggrumbles. Read more. Uncertain case, good regulator. The player was accused of chargebacks.
All funds sized. To get verified the player sent a copy of his passport foto and a council tax letter. The casino asked further for the front and back copy of the bank card used.
The player said he had lost it and therefore he contacted the bank to report it and to issue him a new one. He was not aware of any chargeback being made.
This case stayed unresolved and the casino decided to contact gambling authorities, no update since. Read more on: askgamblers. Insufficient evidence from casino.
The player was accused of fraud. However, no proper evidence was shown. The player was at least asking for the deposit to be returned even though he was not aware of any breaching of TCs.
The casino responded to this complaint but never showed any proper evidence and we could not tell witch fraud the player potentially made.
The case did not move since and stayed unresolved. Uncertain case, passive regulator. The winning was confiscated after the casino decided to remove the game as there were some irregular payouts.
The player was playing with the bonus and was not aware of any irregular play. The casino replied many times but did not want to discuss any details publicly.
Later the representative stated they would forward this issue to the operation manager, no update since. Black points: 9.
The player was unable to get his winnings, accused of not fulfilling the wagering requirements. The casino argued that the player spinned more than was a max bet on the slot.
He confirmed that it was after having met the wagering requirements. The casino decision was final and there would be no further action or the review o the case.
Black points: 0. The site has a humorous style which is reflected in their design and advertising campaigns.
In fact its a pretty generous one, albeit a welcome package aimed squarely at smaller bankrolled clients.
Where some online casinos offer enormous bonus amounts which require very high levels of deposits in a short window of time, BGO is taking a different approach.
This is a very, very attractive offer for players who just want a bit of fun. However, if you plan on depositing hundreds or thousands, this offer is probably not for you.
The selection of payment methods available at BGO Casino reflects the limited number of countries which are able to play at this site.
You can use Visa, Mastercard, Maestro, Skrill and Neteller to deposit at the site via either desktop or mobile. If you are just using mobile, then you can also use Boku, a service which allows payments to be made with your mobile phone number.
This casino is mainly aimed at British players, and the choice of payment methods will fully cater for UK residents. However, for players outside of Britain there may be restrictions which means that your favourite payment method is unavailable.
British players can also use PayPal as a payment method, but this is not offered outside of the UK. If you are a fan of bingo who also likes playing slot and casino games, then you have come to the right place.
BGO has kept its existing bingo audience happy with a strong selection of games for them. On top of that they have now added about slot and casino games , which will not be sufficient for everybody but still covers a lot of bases.
The fact that many different game designers provide games is a definite plus. This means you get a good selection of different slot games. There is a great live dealer section with customised tables, offering different options like Hi-Lo and 7 Seat Baccarat as well as the standard roulette and blackjack variations.
The British market is one which demands high levels of quality customer support. Given the UK focus of BGO, it is no surprise they deliver on professional and speedy client assistance.
You can get in contact via email, by sending a form directly from the site or by writing a letter to Alderney. However, a big minus is the fact you cannot get immediate assistance either by phone or live chat.
Also, customer support is only available from am to midnight UK time which will not suit everybody. Sometimes there is a problem which you want immediate assistance with, and that is not something that BGO are able to offer, unfortunately.
BGO is a charming little casino site, which has not lost touch with its bingo origins. The site features a clean design, and adds a humorous touch thanks to the promotional material featuring Verne Troyer.
The welcome bonus is very good in percentage terms, although this site is clearly not aimed at big-time casino players.
Also, the wagering requirements of x50 to release bonus funds are quite high. If you are a UK-based bingo fan who enjoys dabbling in other casino and slot games, then this might be the perfect site for you.
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